FAQ – THISENDUPHOME

1. What products do you offer?

We provide a curated selection of home essentials including lighting, furniture, décor, and storage solutions, all designed to bring comfort and style to your living spaces.

2. Do you ship internationally?

Yes! We proudly offer free worldwide shipping on all orders. Delivery times may vary depending on your location.

3. How long will it take to receive my order?

  • USA orders: 5–10 business days

  • International orders: 7–21 business days
    Processing times are 1–3 business days. You will receive a tracking number once your order ships.

4. How are items packaged?

All products are securely packaged with protective materials to ensure safe delivery. Fragile items receive additional care to prevent damage during transit.

5. What materials do you use?

Our products are made from carefully selected, durable, and sustainable materials such as wood, metal, fabric, and eco-friendly composites. Each item is designed to combine style with long-lasting quality.

6. How do I care for my products?

  • Wooden items: Wipe with a soft, dry cloth. Avoid excess moisture.

  • Fabric items: Spot clean with mild soap and water.

  • Lighting & décor: Dust regularly with a microfiber cloth.

Specific care instructions are included with each product.

7. What if my product arrives damaged?

If your item arrives defective or damaged, please contact us within 7 days of delivery at support@thisenduphome.com with photos of the product and packaging. We will arrange a replacement or refund.

8. Do you accept returns or exchanges?

Yes, we accept returns and exchanges within 30 days of delivery. Items must be unused and in original packaging. Please review our Return & Exchange Policy for details.

9. Are your products safe to use?

Absolutely. All our items meet standard home safety regulations. We work closely with suppliers to ensure product safety, durability, and compliance with international quality standards.

10. How can I contact customer support?

You can reach us anytime at support@thisenduphome.com. Our team will respond within 24–48 business hours.